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Zack Wysocki · The full story

I’ve been building brands since before I knew that’s what I was doing.

From foster care in Western Massachusetts to a DM that changed everything in Beverly Hills. From an Apple II GS to $172M in pipeline. From Bernardston to Santa Monica — with Banks riding shotgun the whole way. This is the story of someone who learned early that the right room can rewrite everything.

Read the story Work with me

22 years building brands26,000+ projects delivered$172M pipeline supported~100% referral-based

The story

Nine chapters

  • The beginning01
  • The cities02
  • The technology years03
  • Kringle and Juggler Meadow04
  • The reinvention05
  • The DM06
  • Banks07
  • The career08
  • Today09
22years, Bernardston to Santa Monica.
$172Min pipeline, built with AI-first systems.
Bernardston, MAAmherstSausalitoSan FranciscoLaurel CanyonBeverly HillsManhattan BeachSanta Monica Bernardston, MAAmherstSausalitoSan FranciscoLaurel CanyonBeverly HillsManhattan BeachSanta Monica

The beginning

The kid who knew the room mattered.

I was adopted. I spent time in foster care before finding my family — a family that gave me stability, love, and a front-row seat to the work of people who show up for others. My mother became the Executive Director at Head Start, and I spent a lot of my childhood volunteering alongside her. I watched her build programs, fight for resources, and bet everything on the idea that early access changes everything.

She was right. And I was paying attention.

What I absorbed from those years wasn’t a lesson about hardship. It was a lesson about access. About how the right teacher, the right program, the right environment — even the right computer — can quietly rewrite someone’s entire future.

“I understood early that where you are shapes who you become. So I started choosing my rooms very deliberately.”

When it came time for middle school and high school, I enrolled as a school-of-choice student at Amherst Regional. The town I grew up in — Bernardston, Massachusetts — was small, proud, and tight on resources. Amherst was different. Better-funded, more ambitious, more diverse in what it thought was possible. I knew I needed that environment, so I went and got it.

That decision — choosing to go to a better room before anyone told me I could — is the one I trace almost everything else back to.

  • School of choice — Amherst Regional

    Chose a stronger educational environment before anyone told him he could. The first of many rooms he’d decide he belonged in.

  • Raised alongside Head Start

    Grew up watching his mother build programs that changed children’s lives. Learned early that access is everything — and that someone has to fight for it.

  • The lesson that stuck

    The right room. The right tool. The right moment. Environment doesn’t just influence trajectory — it is trajectory.

A life of chosen rooms

Every city was a new chapter.

Zack has never stayed still. From a small town in Massachusetts to the waterfront in Sausalito, through Chinatown and Laurel Canyon, up Canon Drive in Beverly Hills, down to Manhattan Beach — and now Santa Monica with Banks. Every move was deliberate.

The beginning

Bernardston, MA

Western Massachusetts

The small town that made me. Tight-knit, resource-constrained, and the kind of place that makes you understand what you need to go find somewhere else. I owe it everything — including the hunger to leave it.

Where it all started

College and the empire

Amherst → Bernardston

UMass Amherst · Then back home to build

Met Mike Kittredge Jr. in a marketing class. Left college to build Kringle Candle. Spent time at Juggler Meadow — the Kittredge family estate — one of the most extraordinary properties in Western Massachusetts, built by the founder of Yankee Candle. The classroom felt small compared to what we were already doing.

Kringle Candle era · Juggler Meadow

First move west

Sausalito, CA

The waterfront · Marin County

Sausalito was a revelation. Houseboats on the water, the kind of light photographers chase, and the slow realization that California was where I needed to be. A perfect first landing on the West Coast.

First taste of California

The city

San Francisco

Chinatown · Tech boom era

Moved into Chinatown — deep in the city, surrounded by history and energy. San Francisco in the middle of the tech explosion was electric. I worked in tech during one of the most ambitious eras the industry has seen. Then the Airbnb wave hit and took my condo with it. So I went south.

Tech era · Reality TV · Displaced by Airbnb

The canyon years

Los Angeles

Laurel Canyon · Near the Country Store and PACE

Laurel Canyon in my early 30s. Steps from the Country Store where musicians and artists have gathered since the ’60s. Near PACE — the gallery that represents some of the most serious artists working today. Creative, unhurried, intentional. That’s where the DM to Aaron Kirman was written.

The creative years · The DM era

Beverly Hills · 7 years

Canon Drive

KW Beverly Hills · The office that changed everything

Canon Drive, Beverly Hills. Seven years at KW Beverly Hills — $2B+ in annual volume, 600+ agents. Top Print Advertiser, Beverly Hills, recognized by the LA Times. The office was on Canon. The work was everywhere.

KW Beverly Hills · $2B+ volume

2020 — Banks arrives

Los Angeles

The best decision I ever made

In 2020, I got Banks — a miniature piebald dachshund with more personality than most people I know. Wherever Zack goes, Banks goes. He’s been to more client meetings, beach walks, and late-night creative sessions than I can count. He’s the constant in every chapter since.

Banks · Best co-founder

2024 · eXp era

Manhattan Beach, CA

eXp Realty · High performance mode

Joined eXp Realty as Director of Marketing Operations. Six months in: $172M in pipeline, 819 appointments set, $2.29M+ in closed GCI. Named Leader of the Quarter, eXp Luxury, January 2025.

eXp Realty · $172M pipeline

Now · Home base

Santa Monica, CA

Listed Virtual HQ · Banks approved

Santa Monica. The Pacific a few blocks away. Banks on the beach when the schedule allows. Listed Virtual in full swing. This chapter feels — for the first time — like it was designed rather than discovered. Which, of course, is exactly how I prefer it.

Santa Monica · Home

The technology chapter

The screen was the first place I felt possibility.

Every computer was a new door. Not just to software — but to the idea that you could make things, build things, reach people in ways that had nothing to do with geography or circumstance. Click any entry to expand the full story.

1993

The Apple II GS and the beginning of everything

I was seven years old when I got my first computer. An Apple II GS. To most people in 1993, it was a machine that did things. To me, it was a portal. It had color. It had sound. It felt like the future had arrived in our living room and decided to stay.

Apple II GSThe computer that started the obsession. Color graphics, sound, and a kid who couldn’t look away.
+The deeper lesson
The Apple II GS was the first piece of technology that made me feel like I had access to something. Like the gap between what I could imagine and what I could make had just narrowed. I’d sit in front of it for hours, doing something that in retrospect was everything: learning that the tools you have access to change what you believe is possible. That idea has driven every career decision since.

1996

Christmas morning and the cow-print box.

Christmas, 1996. A Gateway computer arrived in a box covered in black-and-white cow spots. That box wasn’t just packaging — it was brand identity. Gateway made technology feel accessible and a little irreverent. I didn’t have the vocabulary for it yet, but I was studying branding without realizing it.

Gateway computerThe cow-print box that accidentally taught me packaging is a brand promise. Memorable by design.
+The branding lesson
In a world where computers were beige and corporate, Gateway shipped yours in a cow box. It was different. It was memorable. It worked. Years later, building brands for Kringle Candle and then for real estate teams worth billions, I’d come back to that cow box over and over again. Differentiation isn’t a strategy — it’s a commitment to being genuinely, consistently yourself. Gateway taught me that before I could spell “positioning.”

2006

The return to Apple and the start of real creative work.

After years on a Dell Inspiron that increasingly felt like a liability, I went back to Apple. The MacBook era. iPhoto. GarageBand. Pages. A machine that understood design wasn’t a feature — it was the point. This was the year my relationship with creative tools deepened into a career.

MacBook eraWhere creative software became a daily language. Design, media, and digital marketing started here.
+How this became a career
The MacBook was the first tool that felt designed for someone who wanted to make things rather than just use things. iPhoto taught me photo editing. GarageBand taught me production thinking. Pages taught me layout. Slowly, without formal training, I was building a skill set that would eventually be worth something to people with brands to build. The classroom was the computer. The curriculum was curiosity.

2024+

AI, Claude and the next creative era.

The tools that mattered in 1993 were hardware. The tools that matter now are intelligence systems. Claude, ChatGPT, Zapier, and the emerging infrastructure of AI-assisted everything. At eXp Realty, AI workflows replaced entire process layers and generated $172M in pipeline. At Listed Virtual, every client engagement benefits from this.

AI-first marketingClaude, ChatGPT, Zapier. The same curiosity from 1993 — applied to the most powerful creative tools in history.
+What AI changes for clients
Every major technology shift has created the same question: who’s going to learn to use this, and who’s going to wait? I’ve never been good at waiting. The Apple II GS taught me that tools change what’s possible. AI is the most significant tool shift since the internet — and the people who build with it right now will have an insurmountable advantage. I’m building with it right now. So are my clients.

The brand-building chapter

I met Mike in a marketing class. We built a candle empire.

His name was Mike Kittredge Jr. His father was Mike Kittredge — founder of Yankee Candle, one of the most successful consumer brands in New England history. We met in a marketing class at UMass Amherst, and somewhere between lectures on positioning and consumer behavior, we started talking about what we could build.

And we were doing it from one of the most extraordinary homes I’ve ever been in. Mike lived at Juggler Meadow — a massive estate in Amherst, Massachusetts that his father built. The place is legendary: an immaculately designed property that was the physical expression of what the Yankee Candle empire had made possible. Walking through it was its own education in what success could look like.

“Building at a table inside the estate of the man who built Yankee Candle — that sets a certain standard for what you think is possible.”

What we built was Kringle Candle — launched in Bernardston, Massachusetts — alongside The Farm Table restaurant. Two brands, one small town, and the kind of ambition that only makes sense when you’re young enough to not fully understand the odds. I was VP. I was also all-in.

Eventually, I was pushed out. I won’t dress that up. It happened. It hurt. And it changed the way I think about ownership, loyalty, and what it means to build something versus what it means to own something. Those aren’t always the same thing.

The college dropout note: I left UMass Amherst to build a business. The business was real. The lesson was real. The degree wasn’t. I’ve made peace with that tradeoff — mostly because the education I got building Kringle Candle alongside the Kittredge family was worth about ten semesters of case studies.

Juggler Meadow · Amherst, MA

Juggler Meadow — the Kittredge family estate in Amherst, Massachusetts. This is where Zack Wysocki and Mike Kittredge Jr. worked on the ideas that became Kringle Candle. Built by Mike Kittredge Sr., the founder of Yankee Candle. The scale embedded in this place set the standard for everything that followed.

Bernardston, Massachusetts

Kringle Candle

and The Farm Table

Role
Vice President & Brand Builder
Partner
Mike Kittredge Jr. · Son of Yankee Candle founder
Base
Juggler Meadow Estate, Amherst, MA

The reinvention chapter

After Massachusetts, everything changed.

Some people reinvent themselves once. I’ve done it as a habit. Not because I was lost — but because I’ve always been drawn to what was next.

Sausalito → Chinatown

San Francisco

Started in Sausalito — waterfront, boats, Marin light, a gentler introduction to California. Then moved into Chinatown, deep inside San Francisco, in the middle of the tech boom. Ambitious, caffeinated, absolutely convinced it was inventing the future. I was there for it.

Sausalito → Chinatown · Tech era

Reality TV

On camera

While in San Francisco, I appeared on a Bravo reality show — and separately, on Mystery Millionaire with Mike Kittredge Jr. Television shrinks things and amplifies them simultaneously. What I took away: story is everything. How you frame something is as important as the something itself.

Bravo · Mystery Millionaire

The Airbnb displacement

Laurel Canyon, LA

The Airbnb boom converted my SF condo into short-term inventory. So I moved to Los Angeles — into Laurel Canyon in my early 30s, near the Country Store and PACE gallery. The canyon has a specific creative energy: unhurried, intentional, musical. That’s where the DM to Aaron Kirman was written.

Laurel Canyon · The DM era

Still true today

The pattern

Every one of these chapters forced a choice: collapse or adapt. I’ve never been particularly good at collapsing. What I’ve gotten very good at is looking at a room I’m not in yet, deciding I belong there, and figuring out how to get through the door.

Adapt. Always.

The moment that changed everything

He said no. I said try me.

A
Aaron KirmanTop real estate agent · Beverly Hills, CA

Hi Aaron — I know you don’t know me. I’ve followed your work and I believe I can help you grow. I’d love to come work for you.

Thanks — but we’re not hiring right now.

I’ll work for free. I’m telling you — you won’t find anyone better. Give me a shot to prove it.

Trial run. Then hired.

I’d moved to Los Angeles — living in Laurel Canyon — and I needed a job in the industry I’d been studying my entire life. Luxury real estate marketing. I DM’d Aaron Kirman — one of the top real estate agents in Beverly Hills — cold. He said no. I pushed back. I told him I’d work for free because I knew I was worth it. I meant every word.

He gave me a trial run. I showed him what I could do. He hired me. That led to KW Beverly Hills. Seven years. $2B+ in annual volume. Canon Drive. The work that built everything that followed.

That moment — the bet on myself, the willingness to show up and prove it before anyone asked — is maybe the most “me” thing I’ve ever done. You identify the room, you decide you belong in it, and then you go make yourself impossible to ignore.

The most important co-founder

Meet Banks.
He goes everywhere.

In 2020, I got Banks — a miniature piebald dachshund with more personality than most people I know. If you’ve spent any time around me, you know: wherever Zack goes, Banks goes. He’s been to more client meetings, beach walks, open houses, and late-night creative sessions than I can count.

Piebald means he’s got this gorgeous patchwork of brown, black, and white — like someone designed him with intention. Which, frankly, is the only kind of design I respect. He’s not just a dog. He’s the constant in every chapter since 2020. Santa Monica is made for him.

He grounds me. On the days when the work is heavy or the calendar is relentless, Banks has an uncanny ability to remind you that the most important decision of the next hour might just be which beach you go to. He’s been right more often than I’d like to admit.

To anyone considering working with Listed Virtual: there may be a small dachshund in the background of some of our calls. This is not a bug. This is a feature.

Banks

Miniature piebald dachshund · Chief vibe officer

  • Joined the team in 2020
  • Santa Monica beach regular
  • Has attended more client calls than some employees
  • Piebald coat — designed with intention
  • Goes everywhere. Non-negotiable.
  • Means the absolute world

The career

From Beverly Hills to $172M in pipeline.

22 years of building at the intersection of marketing, technology, branding, and real estate. Every role a new room. Every room a new lesson.

Jan 2007 – Jan 2014

Marketing Director & IT Lead

Kringle Candle / The Farm Table · Bernardston, MA

  • Built two brands alongside Mike Kittredge Jr. (son of Yankee Candle founder) from Juggler Meadow, Amherst
  • Directed go-to-market strategy across 1,300+ SKUs
  • Led 10-person cross-functional team across e-commerce, retail and ops
  • Deployed 30+ LightSpeed POS systems across retail operations
Brand buildingE-commerceWordPressGoogle Analytics

Jun 2015 – Jan 2017

Digital Marketing Director

John Aaroe Group · Beverly Hills, CA

  • Top-5 nationally ranked real estate team · $6.5B residential portfolio
  • 1M+ subscriber audience — full-funnel campaign management
  • Media partnerships: NYT, WSJ, CNBC, Variety, CNN
  • Built HubSpot SOPs and Mailchimp automation workflows
HubSpotSalesforceMailchimpMeta Ads

Oct 2017 – Jul 2024

Director of Marketing & Development

Keller Williams Beverly Hills · Canon Drive, Beverly Hills, CA

  • $2B+ annual volume — 600+ agents across two major markets
  • Operated from Canon Drive, Beverly Hills — 7 years
  • Top Print Advertiser, Beverly Hills — LA Times, 2020
  • Built CRM workflows, lifecycle automation, and campaign tracking at scale
Follow Up BossHubSpotWordPressAsana

Jul 2024 – Present

Director of Marketing Operations

eXp Realty / eXp Luxury · Manhattan Beach → Santa Monica, CA

  • Built AI-integrated CRM systems supporting $172M in net-new sales pipeline
  • $3.9M in buyer closings within first 6 months
  • 153+ signed units in 2026 YTD — past 2023 full-year mark
  • Named Leader of the Quarter · eXp Luxury, January 2025
SalesforceFollow Up BossSisuClaudeFelloZapier
Leader of the QuartereXp Luxury · January 2025
Top Print Advertiser · Beverly HillsLA Times · February 2020
Reality TVBravo · Mystery Millionaire w/ Mike Kittredge Jr.

Today

Still building. Still betting on what’s next.

Creative strategist

22 years building brands that make people feel something — from candle companies to cloud-based real estate empires.

Marketing technologist

CRM architecture, AI-enabled workflows, attribution systems. Marketing that’s measurable — not just visible.

Brand builder

Logo to landing page to campaign. The full stack. A brand isn’t just how you look — it’s how you’re remembered.

Santa Monica local

Based in Santa Monica. Working nationally. Banks on the beach when the schedule allows. This chapter is the best one yet.

Work with Zack

“I’ve been adopted, displaced, pushed out, and underestimated. Every time, I found a better room.”

The thread through all of it — the Apple II GS, the candle empire, the Bravo show, the cold DM, the $172M pipeline — is this: I have always been more interested in what’s possible than what’s comfortable. I’ve always been willing to bet on myself before anyone else did. And I’ve always understood that the right environment can rewrite everything.

That’s why I built Listed Virtual. Because I’ve spent 22 years doing this work for other people’s brands. It’s about time I did it for my own. And now I get to do it for yours. Banks will probably be in the background of our first call. He approves of all new clients.

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